Faq

Security services include armed and unarmed guards, patrol services, gate supervision, access control, CCTV monitoring, and emergency response. All guards should be police verified and trained as per PSARA standards.

A compliant agency handles PF, ESI, minimum wage adherence, and statutory filings for all deployed staff. Verification ensures legal and financial accountability for both client and vendor.

Costs depend on state-specific minimum wages, industry category, and client policy. In some cases, state or central wage rates may apply. Pricing also varies with contract type, shift hours, and staff qualifications. Tip: Request a quote from the agency with full wage breakdown for transparency.

Typically, agencies require a minimum contract of 1 to 3 months, depending on service type. Flexible arrangements for short-term or daily staff deployment are possible for some roles.

Reputable agencies provide trained staff in cleaning, hygiene, kitchen etiquette, and manual handling. Loaders and packers are trained in safe material handling, packaging, and basic site protocols.

Most professional agencies provide uniforms for security and housekeeping staff. Cleaning tools, consumables, and technical equipment may be included or supplied by the client, depending on the contract.

Agencies use biometric systems, mobile apps, or manual registers to track attendance. Performance monitoring can include periodic supervisor checks, client feedback, and digital reporting.

Agencies generally provide backup or replacement staff to ensure uninterrupted services. Emergency replacements are included in most service contracts.

Yes. Many IFM providers offer multi-location coverage, ensuring consistent service quality across branches, factories, offices, or residential complexes.

Check for PSARA license for security services, GST registration, Proof of PF and ESI compliance, Company registration and experience certificates

Yes. Service packages are tailored for factories, hospitals, IT parks, schools, hotels, residential societies, and more, based on workflow, occupancy, and safety requirements.

Deployment timelines vary. Typically, trained security and housekeeping staff can be deployed within 3–7 days, depending on location, staff availability, and background verification.

Liability is generally shared: Agency - Responsible for negligent actions by their staff | Client - Provides safe working environment and access controls

Consider: Scope and quality of services offered, Compliance with legal and wage regulations, Staff training and verification, Deployment flexibility and backup support, Transparent pricing and contract terms

Yes, most services are taxable under GST. Applicable rates may vary depending on service category and contractual terms.

Yes. Professional agencies accommodate gender-specific requirements for housekeeping, pantry, and front-office services based on client needs.

Agencies offer legal compliance, training, backup, and insurance coverage, which reduces operational risk. Direct hiring may reduce short-term cost but increases liability and administrative burden.

Some agencies provide trial deployment or demo services to verify performance and client satisfaction before finalising full contracts.

Major cities and industrial hubs including Jamshedpur, Ranchi, Mango, Adityapur, Dhanbad, and surrounding districts are commonly served. Multi-location coverage across East India and PAN India is available with large providers.